Privacy Policy
Last updated: January 2026
Pixel IT Consultants (ABN: 49 682 578 178) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect information about you in various ways, including:
Personal Information
When you contact us or use our services, we may collect:
- Name and contact details (email, phone, address)
- Business name and ABN
- Information about your IT systems and requirements
- Payment information for service invoices
- Communications between you and our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our IT services
- Respond to your inquiries and support requests
- Send you service-related communications
- Process payments and maintain financial records
- Analyse website usage to improve user experience
- Comply with legal obligations
- Protect our rights and prevent fraud
3. Data Storage & Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Staff training on data protection
Your data is primarily stored on servers located in Australia. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
6. Your Rights
Under the Australian Privacy Principles (APPs), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: